Safaricom customer care online chat

Safaricom offers online support to its customers.Safaricom often uses social media  such as facebook and twitter to answer their customers questions and offer solutions.They are always prompt in answering their customers questions online.If you have any issues you can contact them through any of the below links and have an online chat with one of their online customer care agents.

  Safaricom Facebook contact

Name:  

Safaricom Facebook contact

E-mail:  

www.facebook.com/Safaricomltd

    Safaricom Twitter

Name:  

Safaricom Twitter

E-mail:  

Twitter; @Safaricom_Care


30 comments:

  1. how to can i get my PUK code

    ReplyDelete
  2. please could you check what went wrong with my sportpesa account no; 0722142207, my name is joshua muungami
    I deposited 300 khs through the same number on saturday 20/08/2016 at 1;00 pm but till now my account is zero,the safaricom ID is KHK9ICTVTZ

    ReplyDelete
  3. Hi. Can I use the safaricom app outside the country?

    ReplyDelete
  4. Hi. Can I use the safaricom app outside the country?

    ReplyDelete
  5. i keep receiving bible trivia messages from 21366 and its very annoying even after sending STOP messages to it they still keep on texting.it consumes my airtime and its very annoying.how do i block it since i tried the same on trucaller

    ReplyDelete
  6. Hi, I have facing a problem with initiator encrypted password. Can anyone provide me the algorithm? I used php, below is my algorithm -
    function getInitiatorEncryptedPassword($initiatorPassword)
    {
    $initiatorPasswordEncrypted = '';
    $path = 'base path of key file';
    $keyValue = file_get_contents($path);

    $pub_key = openssl_pkey_get_public($keyValue);
    $keyData = openssl_pkey_get_details($pub_key);
    openssl_public_encrypt($initiatorPassword, $initiatorPasswordEncrypted, $keyData['key']);
    $initiatorPasswordEncrypted = base64_encode($initiatorPasswordEncrypted);

    return $initiatorPasswordEncrypted;
    }

    ReplyDelete
  7. How can i reverse money if sent it to the wrong person or agent without contacting customer care ?

    ReplyDelete
  8. Any assistance here on cash reversal?

    ReplyDelete
  9. This comment has been removed by the author.

    ReplyDelete
  10. Am in dubai but want to acquire safaricom line. Wat do i do

    ReplyDelete
  11. Hi,could help me to find what happens with my mpesa till agent number 73264 when I deposits it tells me not sent try again later since 16/07/2018

    ReplyDelete
  12. Hi there. My safaricom is roaming and there seems to be a problem. I was send some money on mpesa and have not received it yet.

    ReplyDelete
  13. Hi my mpesa account is not sending money nor receiving n m in Qatar

    ReplyDelete
  14. Hello what is going on with m-shwari since yesterday?I can't check my balance

    ReplyDelete
  15. My line is blocked how can I unblock iam in Saudi Arabia

    ReplyDelete
  16. How can I reverse my number back after it was recycled to new owner, while I was at uae for work ?

    ReplyDelete
  17. How can I reverse my number back after it was recycled to new owner, while I was at uae for work ?

    ReplyDelete
  18. I don't want notifications about data when my data is turned off or while am using wifi

    ReplyDelete
  19. hi am vincent Onyancha manyara i wanted to download my mpesa statement but i can't please help

    ReplyDelete
  20. Want to open blacklisted jiandikishe apk

    ReplyDelete
  21. How Can register my simcard.. Am working In Saudia aribia

    ReplyDelete
  22. I'm working in Oman. How can we registered my SIM card

    ReplyDelete
  23. I registered till number but the number I was told to receive information from is different with the number gave out. What can I go about it?

    ReplyDelete